| Australian Universities Quality Agency |
| Standards Australia Limited |
| K R McKinnon, S H Walker, D Davis. Benchmarking: A Manual for Australian Universities. February 2000. Department of Education, Training and Youth Affairs. (DETYA No 6441.HERCOOA) |
| Anne Wilson, Leeanne Pitman, Isabella Trahn. Guidelines for the Application of Best Practice in Australian University libraries August 2000. Department of Education, Training and Youth Affairs (DETYA No. 6478.HERC00A) |
| Anne Wilson, Leeanne Pitman. Best Practice Handbook for Australian University Libraries. August 2000. Department of Education, Training and Youth Affiars (DETYA No. 6480.HERC00A) |
| EQUINOX Library Performance Measurement and Quality Management System, Performance indicators for Electronic Library Services |
| LibQUAL a research and development project undertaken to define and measure library service quality across institutions and to create useful quality-assessment tools for local planning. |
| Seventh Northumbrian International Conference on Performance Measurement in Libraries and Information Services (Cape Town, South Africa, August 2007) |
Home
| Contact us | Site
Map | Site Search | Feedback
| Privacy
© QULOC 2003. Last updated:
20 March 2007